I get excited about data.
By studying Service Design as a  User Experience Designer, I can…
-Gain insights into how users directly interact with products and services.
-Understand user needs, pain points, and expectations to inform the design of larger service experiences.
-Use user research methods to gain insights into the factors that contribute to a positive service experience, and use these insights to improve service delivery.
This list is a work in progress – it evolves as I continue to learn.
Figma & Sketch
Webflow
Miro
Adobe CC (Ps, Il, Id)
Usability testing
User research
Design systems
Wireframing
Prototyping
Visual design
Communication
Storytelling
Team work
Presenting
Training & mentoring
Languages (English, Chinses)
An artist turned designer.
UX research and UI design for web logistics products.
UX research and design, UI design for AI-powered todo management software
Prioritizing whole body care and wholeness digitally into the future of health services.
Conducted both qualitative and quantitative user research. Designed the information structure and interface design of the application
Designed a new scheduling system for web & mobile for TSA.
Conducted usability testing & competitive analysis for the Air Reading website.
"Learn continually – there's always one more thing to learn".
Savannah College of Art and Design
Savannah College of Art and Design
Central Academy of Fine Arts